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JourneyAceso at the Patient’s CommandAceso at the Patient’s Command Aceso puts the patient in control — from room temperature to ice chips — while making sure the care team know…Patient Satisfaction JourneyAceso Conscious RoomAceso Conscious Room Aceso engages the patient to align them to what’s going to happen, and intervenes to resolve basic tasks and education …Patient Satisfaction DifferentiatorAmbient & voice interaction, built for every patientAmbient & voice interaction, built for every patient Patients control the room and reach their care team by voice, touch, or simple ambient …For Patients DifferentiatorAuto-dimming for patient comfortAuto-dimming for patient comfort The room’s displays sense time of day, ambient light, and patient state, and quietly adjust brightness — br…For Patients MissionCare Team SatisfactionCare Team Satisfaction Time Back for Care Aceso Sphere removes low-value work from clinical workflows — pulling real-time EHR and operationa…Care Team Satisfaction JourneyChart-Driven Whiteboard & Door BoardChart-Driven Whiteboard & Door Board Every cell on the whiteboard maps to a field in the medical record. Nurses document once; the room, whi…Care Team Satisfaction SolutionClinical Area CommunicationClinical Area Communication One shared, live view of the unit Rounding, safety events, length of stay, discharge readiness, and bed status c…Clinical Area Communication DifferentiatorContext-aware, silent notificationsContext-aware, silent notifications Sphere routes the right signal to the right person on the right device, and stays silent in the room — n…For Care Teams JourneyContextual Protocol RemindersContextual Protocol Reminders A gentle on-screen cue for hourly rounding, a repositioning reminder tied to Braden score — subtle, contextual…Patient Safety SolutionDigital SignageDigital Signage Wayfinding and messaging, centrally managed Aceso-managed signage and displays across the facility — consistent, branded way…Digital Signage JourneyDischarge Ready LiveDischarge Ready Live The full platform story: Aceso engages the patient, and agents actually resolve. Readiness is assessed, gaps are reveal…Patient Satisfaction JourneyDischarge Ready LiveDischarge Ready Live Discharge readiness assessed continuously, gaps surfaced early, and barriers resolved by agentic AI — replacing the las…Care Team Satisfaction JourneyDischarge Ready LiveDischarge Ready Live Safety extends to the transition home: Aceso reveals readiness and comprehension gaps, aligns the team, and resolves th…Patient Safety JourneyDischarge Ready LiveDischarge Ready Live Virtual care is a continuum, and DRL is the agentic slice: Aceso reveals what a patient needs after discharge, aligns v…Scalable Virtual Care SolutionDischarge Ready Live (DRL)Discharge Ready Live (DRL) Agentic discharge readiness Aceso assesses discharge readiness in real time, reveals the gaps, aligns the care te…Discharge Ready Live (DRL)DifferentiatorFleet management & remote device operations at scaleFleet management & remote device operations at scale Every device across every unit and campus is monitored, updated, and managed centrally …For Hospitals SolutionIn Room CommunicationIn Room Communication The in-room board, driven by the chart A real-time bedside and room board driven straight from the chart — the plan, c…In Room Communication JourneyInterpreter & Specialist ConsultsInterpreter & Specialist Consults Language services and episodic specialist consults launch from the same endpoint — collapsing separate pro…Scalable Virtual Care DifferentiatorIntuitive communication and seamless controlIntuitive communication and seamless control Aceso meets every patient where they are — presenting information at the right reading level an…For Patients DifferentiatorOffline & failover resilienceOffline & failover resilience When the network hiccups or a service goes down, the room keeps working. Core functions run locally and reconc…For Care Teams DifferentiatorOne integrated pane over a fragmented stackOne integrated pane over a fragmented stack Sphere unifies the EHR, nurse call, RTLS, environmental controls, and more into a single curb-to…For Hospitals JourneyOne Shared Clinical Status BoardOne Shared Clinical Status Board Consolidates rounding, safety events, length of stay, discharge readiness, EVS/bed status, and satisfaction…Care Team Satisfaction JourneyOne-Touch Virtual ConnectOne-Touch Virtual Connect Clinicians launch a video visit directly from the in-room console — no cart to roll in, no app to open, no separat…Scalable Virtual Care SolutionOutside Room CommunicationOutside Room Communication The right context, before you enter the room Isolation status, fall risk, allergies, and precautions surfaced rig…Outside Room Communication SolutionPatient EngagementPatient Engagement The AI-powered Conscious Room The room becomes an active participant in care. Aceso’s AI listens, understands, and respon…Patient Engagement MissionPatient SafetyPatient Safety No Preventable Harm Most safety events don’t happen because a caregiver didn’t know the protocol — they happen because the ri…Patient Safety MissionPatient SatisfactionPatient Satisfaction The Engaged Patient: The Heart of Better Care When patients understand, participate, and feel cared for, everything dow…Patient Satisfaction DifferentiatorPrivacy & security by designPrivacy & security by design No PHI rests on the glass. The platform is architected so sensitive data is minimized, protected in transit and…For Hospitals JourneyRisk on the Door, Before EntryRisk on the Door, Before Entry Fall risk status, isolation precautions, and safety flags pull directly from the EHR onto the door board — so…Patient Safety JourneyRoom Board / Pane of GlassRoom Board / Pane of Glass Keeps the patient informed, oriented, and engaged — improving the experience while reducing the burden on the car…Patient Satisfaction JourneyRoutine Requests, AutomatedRoutine Requests, Automated Meal ordering, entertainment, basic patient requests, and EVS/daily-clean/bed-turn coordination are handled with…Care Team Satisfaction JourneySafety Data at the BedsideSafety Data at the Bedside Braden score, pain scale, medications, allergies, and goals of the day appear on the in-room display — the safety…Patient Safety MissionScalable Virtual CareScalable Virtual Care Care Without Walls Aceso turns the in-room TV and a connected camera into a value-engineered virtual collaboration end…Scalable Virtual Care DemoV01 · Discharge Ready Live: A Discharge That Feels HeardV01 · Discharge Ready Live: A Discharge That Feels Heard Discharge Ready Live (DRL) The patient feels heard and goes home confident: worries…Discharge Ready Live (DRL)DemoV02 · Discharge Ready Live: Barriers Cleared Before Anyone Chases ThemV02 · Discharge Ready Live: Barriers Cleared Before Anyone Chases Them Discharge Ready Live (DRL) Less chasing: barriers are worked automati…Discharge Ready Live (DRL)DemoV03 · Discharge Ready Live: Plavix Teach-Back Before Going HomeV03 · Discharge Ready Live: Plavix Teach-Back Before Going Home Discharge Ready Live (DRL) Medication comprehension gaps are closed before d…Discharge Ready Live (DRL)DemoV04 · Discharge Ready Live: Discharge Teaching Without WallsV04 · Discharge Ready Live: Discharge Teaching Without Walls Discharge Ready Live (DRL) One virtual discharge nurse can reach many rooms and…Discharge Ready Live (DRL)DemoV05 · In Room Board: Today's Plan, Shared at RoundsV05 · In Room Board: Today's Plan, Shared at Rounds In Room Communication An informed patient who sees the plan and joins rounds feels cared…In Room Communication DemoV06 · Patient Engagement: Rest, Control and the HCAHPS MomentsV06 · Patient Engagement: Rest, Control and the HCAHPS Moments Patient Engagement Quieter nights, a sense of control, and satisfaction risks…Patient Engagement DemoV07 · Patient Engagement: The Conscious RoomV07 · Patient Engagement: The Conscious Room Patient Engagement An engaged patient who is understood: in-stay education is confirmed and per…Patient Engagement DemoV08 · Patient Engagement: Routine Requests, HandledV08 · Patient Engagement: Routine Requests, Handled Patient Engagement Non-clinical requests route themselves to the right team, so nurses s…Patient Engagement DemoV09 · In Room Board: Safety Data at the BedsideV09 · In Room Board: Safety Data at the Bedside In Room Communication Bleeding, fall and allergy risks surfaced from the chart before the nu…In Room Communication DemoV10 · Patient Engagement: Gentle Protocol RemindersV10 · Patient Engagement: Gentle Protocol Reminders Patient Engagement Quiet, chart-based cues prevent falls and keep rounding on time, with…Patient Engagement DemoV11 · Outside Room Communication: Chart-Driven Door BoardV11 · Outside Room Communication: Chart-Driven Door Board Outside Room Communication Document once and every display updates: no manual whit…Outside Room Communication DemoV12 · Clinical Area Communication: One Shared Status BoardV12 · Clinical Area Communication: One Shared Status Board Clinical Area Communication One live view replaces five systems, so the team plan…Clinical Area Communication SolutionVirtual CareVirtual Care One-touch virtual care on the screen already in the room Virtual sitting, virtual nursing, interpreters, and specialist consult…Virtual Care JourneyVirtual Sitting & NursingVirtual Sitting & Nursing Continuous virtual sitting and virtual nursing from the in-room endpoint free in-person staff for higher-acuity ca…Scalable Virtual Care