Aceso Experience Center

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Patient Experience Leader
HCAHPS, satisfaction, the bedside experience
Chief Nursing Officer
Care team burden, top-of-license, safety
Chief Operating Officer
Throughput, cost, length of stay
Chief Information Officer
Integration, security, fleet management
Care Team / Nursing
Time back for care, fewer interruptions
Patient & Family
Understanding, comfort, being heard
Patient Experience
Care Team Efficiency
Patient Safety
Virtual Care
Include IT considerations
Aceso · Executive Brief
Presented by TD SYNNEX

Patient Experience

Prepared for the Chief Nursing Officer — Care team burden, top-of-license, safety.

The opportunity

Healthcare doesn’t lack systems. Care breaks down when information, context, and next steps aren’t aligned across teams. Aceso Sphere — one platform across the Patient, Care Team, and Operations spheres — reveals what matters, aligns the team, and resolves friction, using the screens already in the room.

Patient Experience — The Engaged Patient: The Heart of Better Care

When patients understand, participate, and feel cared for, everything downstream improves — safety, outcomes, satisfaction, and reimbursement. Aceso turns the screen already in the room into the engine of that engagement.

~25%
of the Hospital Value-Based Purchasing score comes from patient experience (HCAHPS / Person & Community Engagement domain).
$1,987
lower annual cost per highly-activated patient — about 31% less than the least-activated patients.
~2×
higher 30-day readmission risk for the least-activated patients vs. the most-activated.

Powered by: Discharge Ready Live · Pane of Glass / Room Board · Conscious Patient Room · Digital Whiteboard

Next step

See it in your hospital. Schedule a complimentary current-state assessment with an Aceso advisor — info@aceso.com · www.aceso.com

Aceso Interactive, Inc. · Healthcare-only since 2009 · Synthetic scenarios, no PHI · Figures from published research, confirm against current program year before external use.